Shipping Policy

Shipping Policy

Welcome to Belle&Franc! We're delighted to have you shop with us. Below, you'll find our shipping policy to ensure you have a smooth shopping experience.

  1. Processing Time:
  • Orders are processed within 1-3 business days (Monday to Friday, excluding holidays).
  • Orders placed after 4PM MT will be processed the following business day.
  1. Shipping Rates:
  • We offer flat-rate shipping of $9.99 for orders under $75.00 within the U.S.
  • Orders over $75.00 qualify for free standard shipping within the U.S.
  1. Shipping Methods and Estimated Delivery Times:
  • We primarily ship via USPS.
  • Standard Shipping: Estimated delivery within 3-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Delivery times are estimates and may vary depending on your location and external factors.
  1. International Shipping:
  • At this time, we do not offer international shipping.
  1. Order Tracking:
  • Once your order ships, you'll receive a shipping confirmation email with tracking information.
  • You can track your order using the provided tracking number on our website or directly on the carrier's website.
  1. Shipping Address:
  • Please ensure your shipping address is accurate and complete to prevent delays or missed deliveries.
  • We are not responsible for lost packages due to incorrect shipping information provided by the customer.
  1. Shipping Delays:
  • While we strive to meet our delivery commitments, unforeseen circumstances like weather conditions or carrier delays may occasionally extend delivery times.
  • If your order is significantly delayed, we'll notify you via email.
  1. Order Changes and Cancellations:
  • Contact us immediately if you need to make changes or cancel an order. Once an order is processed and shipped, changes cannot be made.
  • Cancellation requests after shipment may be subject to our Returns & Refunds Policy.
  1. Shipping Restrictions:
  • Some items may have shipping restrictions due to size, weight, or regulatory considerations.
  • Restrictions will be noted on the product page if applicable.
  1. Contact Us:
  • For any questions about our shipping policy or assistance with your order, please contact our customer service team at belleandfranc@gmail.com.
  • We're available from 9AM-4PM MT to assist you.
  1. Updates to Shipping Policy:
  • This shipping policy is effective as of July 10th 2024. We reserve the right to update or modify this policy at any time.
  • Changes will be effective immediately upon posting on our website.